Refund and Return Policy
All
items come with a 30 day money back guarantee. You are welcome to
return your item within 30 days of receipt for any reason, NO QUESTIONS
ASKED, as long as your item is returned to us in the same condition in
which you received it. You will be responsible for shipping charges
both ways in the event you decide to exercise the money back guarantee
UNLESS you are returning the item as a result of an error on our
behalf. You will need to contact us to receive an authorization code.
Items returned after 30 days will be subject to a 15% restocking fee.
If you mount or use the items you receive, the 30 day money back
guarantee is voided unless you receive written permission beforehand.
Cancellation Policy
It is the policy of Midwest Wheel & Tire, Inc. that all items may
be cancelled at any time prior to the item being shipped. Please
contact us or email us should you wish to cancel your order. In the
event you want to cancel AFTER the item(s) have shipped, you are surely
welcome to send them back but you will be responsible for any and all
shipping charges incurred in returning your order. There may be a 15%
restocking fee assessed in some extraordinary circumstances.
Warranty
All items come with a 3 year warranty on the finish. In the event you
need to exercise the warranty, you will be responsible for all shipping
charges.
Shipping
All items are shipped via
UPS Ground unless a faster method of shipping is selected at the time of
checkout. Most items ship within 2 business days of being ordered.
Saturday’s, Sunday’s, and Federal Holiday’s are NOT considered shipping
days. A physical address is required for all shipments: we cannot ship
to a P. O. Box. We do not ship to APO’s.
Damage Claims
In the event your item(s) are damaged in shipping, please keep all the
original packaging and contact us immediately as we will have to file a
UPS damage claim. Please DO NOT install the item(s) on your vehicle.
If you mount the item(s) on your vehicle, you forfeit the opportunity to
return it AND no UPS damage claim can be filed.
Contact Information
445 S Airport Rd. Traverse City MI 49686
Phone: 231-642-5099
Email: sales@tigertiretc.com